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December 3, 2013 at 4:24 am
#7489
Member
quote BagLady” post=4515:
Hello, Dave.
If the Bactoferm had been somehow removed in Customs, we would not be made aware. We seldom make a mistake packing orders, but I’m going to take the blame this time.
We’ll put another packet of Bactoferm T-SPX in the post to you this week.
Good thing a Dry Sausage Maker is a patient person ;-))
–Thea
aka BagLady
I’d rather speak this in private, but I don’t see any way to do so.
THAT is quality customer care.